We pride our self on our expertise in customer care and service. Because of this we uphold a few policies to ensure the ultimate skin care care experience for our clients.
Please confirm your appointment at least 72 hours prior or risk losing your time slot. As a courtesy, we make every effort to notify you of your appointment date and time. For your convenience an email or text will be sent with a link to confirm.
CANCELLATIONS and RESCHEDULING
We understand that scheduling adjustments are sometimes necessary; however,
we respectfully request at least 72 hours notice for cancellations or rescheduling requests. Be sure to read our detailed cancellation and no show policy when scheduling your appointment online.
To cancel or reschedule outside of 72 hours please do so online, within 72 hours text (preferred) or call Leah, Erin, and Shanea at 513.465.8821. For appointments with Lori text or call at 513.313.3254.
For services with Leah or Erin gratuity is included. For services with Lori or Shanea gratuity can be given by cash or Venmo.
Gift Cards are wonderful to give and receive. Bungalow Gift Cards
are available in any dollar amount or for a specific service.
Gift Cards are final a sale. Gift cards are non-refundable.
CHILDREN IN STUDIO
We understand how challenging it is finding time to spend for yourself. We also understand that your “me time” does not always align with your appointments. Children are welcome, but please be mindful of others and arrive at your scheduled appointment time. Arriving early may interrupt another client's service.